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FREE UK DELIVERY | 35 DAY NO HASSLE RETURNS | WORLDWIDE SHIPPING
UK shipping
FREE STANDARD UK DELIVERY for all items. Items should normally be delivered within 2-4 working days.
EXPRESS DELIVERY is available for £5.99 sent by Royal Mail 24HRs or by courier depending on the size of the item (excludes Saturday and Sunday and Scottish Bank Holidays). If ordered on a week day, dispatch will be the same day for orders placed before noon or next day for orders placed after noon. If ordered at the weekend shipping will be on the following Monday.
We also offer SUPER-EXPRESS delivery (a next day delivery courier service if ordered before noon) for £14.99. Give us a call or leave a message if you need things more urgently and we'll see what we can do.
We're sorry that due to the shipping costs we are charged our UK shipping prices exclude the Channel Islands and Isle of Man.
EU, Norway, Switzerland, Channel Islands and Isle of Man
Delivery charges are by weight - for items under 2kg we charge a flat rate of £20, while heavier items are charged at £55. Please contact us if you'd like delivery to a country outside of this list. For EU customers, please note that retail packages must pass local Customs before being delivered and this can sometimes take several days. Our prices for items being shipped to the EU do not include UK VAT, but local import duties and tax may be charged at Customs and are payable by you.
Rest of the world
For Australia, New Zealand, USA and Canada we charge a flat rate of £35 for items under 2kg and £95 for heavier items. We're sorry, but we are unable to ship luggage and airbag canisters.
Full delivery and returns information is here.
Returns
We offer a 35 DAY RETURNS policy, which allows you to cancel or return your purchase within 35 days of the date you placed your order (Christmas Purchases - returns period is extended to 31st January for all purchases from 14th November until 25th December).
To return an item please post it back to us with the returns form included with your order. If you have misplaced this you can download a printable address label in word format here, or in pdf format here. We recommend that the items are sent via a tracked delivery service as the goods will be your responsibility until they reach us. Return costs are payable by you. Please return the item to us as soon as possible, but at the latest we should receive it within 35 days of you placing your order (31st January for Christmas period orders). Returned items must be suitable for resale, so please take reasonable care of them and return in original packaging.
Full delivery and returns information is here.